QuickBooks Payroll Error PS107: Fixing Payroll Updates on an Outdated Version
Published July 22, 2026 · By [Owner Full Name], QuickBooks Certified ProAdvisor · 1 min read
Quick answer
QuickBooks Payroll Error PS107 means your QuickBooks Desktop release is too outdated for the payroll update to apply. Update QuickBooks Desktop to the latest release for your version to fix it.
Error PS107 appears when QuickBooks tries to download a payroll update but the software release itself is too far behind for the update to apply.
Why this happens
- QuickBooks Desktop hasn’t been updated to its latest release in some time
- The company file is being used with a version that’s reached the end of its supported life
- Automatic updates were turned off, so QuickBooks fell behind without anyone noticing
Steps to fix it
- Update QuickBooks Desktop to the latest release for your version: Help → Update QuickBooks Desktop → Update Now, and check “Reset Update” first to force a full refresh.
- Confirm which QuickBooks year/version you’re running and check Intuit’s official support pages for whether it’s still within its supported service period.
- Restart QuickBooks after updating, then retry the payroll update from Employees → Get Payroll Updates.
- Turn on automatic updates going forward (Help → Update QuickBooks Desktop → Options → Yes) so the software doesn’t drift out of date again.
- Upgrade to a currently supported QuickBooks version if your release has aged out of Intuit’s support window entirely.
When to get help
If you’re unsure whether your QuickBooks version is still supported, or upgrading feels like a bigger project than you want to tackle alone (data migration, add-on compatibility), it’s worth planning that upgrade with help rather than doing it under pay-run pressure. Intuit’s official guide to fixing QuickBooks Desktop update errors covers payroll update issues in more depth.
Frequently asked questions
Why does an outdated QuickBooks version cause PS107?
Intuit periodically stops supporting payroll updates on older QuickBooks Desktop releases. If your product release is behind, the payroll update service rejects the request with PS107 rather than applying an incompatible update.
Do I need to buy a new QuickBooks license to fix PS107?
Usually not — updating your existing QuickBooks Desktop to the latest release within your current version is normally enough. A new license is only needed if your version has reached the end of Intuit's supported life.
Still stuck after trying these steps?
Some QuickBooks errors need hands-on troubleshooting in your actual company file. [Owner Full Name] (QuickBooks Certified ProAdvisor) can take a look and fix it directly — call FindMeXpert and we'll walk through it with you.
Call [(555) 123-4567]FindMeXpert is an independent QuickBooks ProAdvisor practice, not affiliated with Intuit Inc.
Related QuickBooks errors
Written by [Owner Full Name]
QuickBooks Certified ProAdvisor · FindMeXpert
Need help with this? See our related service.